As the COVID-19 pandemic spreads, at the CDAC Network we remain acutely aware that the full force of its impact has not yet been felt in many humanitarian crises. However, what is clear is that without effective communication about the virus – how to prevent it, treat it and issues relating to self-isolating – we have little hope of containing what could rapidly become a catastrophe.
To this end, CDAC is committed to bringing those working in humanitarian settings the very latest guidance, messaging, advice and resources. This summary will be updated daily as new information and resources come online and are made available.
CDAC COVID RESOURCES
HEALTH INFORMATION HUBS
RESOURCE PORTALS
HUMANITARIAN GUIDANCE
- Asia-Pacific Risk Communication and Community Engagement (RCCE) Working Group producing a frequently updated 4Ws mapping of RCCE.
- Jointly developed by IFRC, IOM, UNHCR and WHO is this great Interim Guidance on Scaling-up COVID-19 Outbreak in Readiness and Response Operations in Camps and Camp-like Settings.
- OCHA has developed key UN guidance for those working in the cluster system.
- Translators without Borders has issued a rapid global assessment of COVID-related information needs and a brief on the importance of language in the COVID19 response.
- WFP, IFRC and partners UNHCR, IOM, and ICRC have created Hotline-in-a-Box, an inter-agency tool to help any organisation assess, set up, and manage different types of channels to communicate with communities during humanitarian crises.
- IFRC has released Towards a community-centred approach to preparedness and response in health emergencies.
- COVID-19 Rapid Assessment Tool, developed by WHO, IFRC and UNICEF.
- Focus group discussion guide for communitiesdeveloped by IFRC.
- Sphere have produced guidance related to the Sphere Standards and the Coronavirus response in eight languages, and counting.ACAPS has a number of new resources out including a dataset on government measures implemented around the world and special reports on the COVID-19 risk for refugees in Yemen and the Rohingya refugees in Bangladesh.
- A4EP have issued an important Localised response to COVID-19 global pandemic position paper
- Briefing paper from OHCHR on COVID-19 and the Rights of LGBTI People.
- IOM have created a COVID-19 UK Migrant Information Service to provide support to migrants in these challenging times.
STRATEGY
MESSAGING
- Merriam Webster dictionaries have developed a simple guide to COVID-19 terminology, while Translators Without Border have created a glossary for COVID-19 in 34 languages.
- Translators without Borders has released a new set of language data maps to help inform effective communication in the COVID-19 response.
- Doctors of the World, in association with the British Red Cross, have translated the latest (UK) National Health Service recommendations and advice for patients into 43 languages.
- International SOS has created a series of videos, presentations and infographic posters available in a variety of languages.
- UNICEF has created some key messaging for the prevention of the spread of COVID-19 in schools.
- Great posters related to health and hygiene from the BBC that anyone is free to download and use: available in English only.
- Excellent and easy-to-use and read card sheets relating to issues around COVID-19 for those with communications disabilities. Invaluable resource.
- Translators Without Borders has teamed up with health publisher Hesperian to create a series of COVID-19 Factsheets, available in 28 (and growing) of the world's most widely used languages.
- The Refugee Response has created a simple animation explaining the basic facts and safety information for COVID-19, currently available in Burmese, Karen, Nepali, Kinyarwanda, Arabic, Swahili with more languages being added.
- Canva, the online digital graphics platform, has created a set of great social media-ready graphic related to COVID-19.
- Developed together with the Speech and Language Therapy Team at Weston General Hospital, these symbol boards in a wide variety of languages can assist medical staff in communication with patients who are critically ill due to COVID-19
MISINFORMATION
COMMUNITY ENGAGEMENT
PSYCHOLOGICAL SUPPORT
WORKING WITH MEDIA
- Those working with the media should refer to BBC Media Action’s Guide for the media on communicating in public health emergencies. Also available in Arabic, French, Russian, Ukrainian, Georgian, Romanian, Azeri and Armenian with more languages being made available in the coming days.
- BBC Media Action have also created a Handbook for media: the new coronavirus and COVID-19, which is also available in Ukrainian - more languages coming soon.
- BBC Media Action have also launched a new Lifeline programming website for open access training, resources and tools for media professionals and aid workers
- First Draft News has created a comprehensive list of tools and guides for journalists covering COVID-19.
- Reuters Institute has released a factsheet identifying types, sources, and claims of COVID-19 misinformation based on an analysis of 225 rumours in English collected by First Draft.
- Thomson Reuters have created a COVID-19 Resource Centre containing excellent free and subscription-only insights.
- Internews has produced a new guide including considerations for journalists, freelancers, and newsrooms to keep safe in this crisis.
- The Carter Center has compiled a list of resources focusing on journalists’ mental health in this crisis.
- The International Center for Journalists also provides tips on journalists’ mental health.
TRAINING
If you have a resource you would like to share, please send it to info@cdacnetwork.org marked "COVID-19 Resources"